R6 for Smart Grid
R6 – orchestrating multi-service environments for utilities
Based on R6, Infonova supports utilities in their “smart” journey – covering the end-to-end value chain (including billing and customer management processes) and enables utilities to provide relevant information through multiple channels to their end customers improving their service experience.
End customers can directly access their account information such as power consumption, recent invoices and personal settings through their channel of choice. Infonova has implemented applications for smartphones and tablets.
Common to most of the Smart Metering & Smart Grid technologies is an increased use of communications and IT technologies. Energy suppliers will become more efficient in the transmission & distribution of power and can reduce peak demand, reward customers for off-peak use and provide incentives to reduce peak consumption through using information & communication technologies.
Infonova R6 enables increased interaction and integration of formerly separated systems.