The utilities industry is changing rapidly. The operator´s need to go “green” and to raise the efficiency of energy distribution combined with radically improving the customer experience is resulting in the emergence of ‘smart-grid’ distribution requirements, ‘smart-meter’ technology advances and the need to orchestrate multiple service types including not only power, gas and water services.
These aspects are forcing utilities to consider complete transformation scenarios including sophisticated customer experience capabilities that require improvements in network reliability, resolving service issues faster and lowering costs associated with such requests. Workforce productivity and safety must also be improved by automating tasks and limiting the amount of onsite work.
Infonova can offer the right solution to meet these needs – please take a further look at R6 for Smart Grid.