The majority of telecommunications operators are facing declining revenues and pressure on their share prices. Therefore, telcos are on their way to consolidate, get more flexible and find new revenue streams to compete in a rapidly changing environment and an era of digitalisation.
To be successful, operators will need to deliver on an array of new expectations from customers, partners and suppliers.
Telcos can play a value-based role in the Open Digital Economy and become enablers for Enterprise Segments (utilities, healthcare, government, property operators etc.) that are looking to offer real-time digital services e.g. SmartGrid, eHealth, eGov etc.. This means that they will need the capabilities to support these new business models in the multi-partner ecosystem of the digital economy and to deliver & transact new revenue streams at a low TCO.