The world economy is being revolutionized by the online and connected world. These changes are being articulated in different ways by many of the world’s top commentators.
There is no doubt that Information and Communication Technology (ICT) infrastructure is a critical enabler for economies and societies to transform... ICT empowers individuals, improves enterprises and communities, reinforces the economy and can enable more environmentally beneficial and energy efficient ways of working. Almost all industries will be faced with the challenge and the opportunity to transform using these new technologies.
But this next decade is all about new business models. New business models will see customers experiencing new products & services that incorporate combinations of services from a range of industries. The new business models will require new ecosystem cross-industry partnerships that will gradually relegate single industry value chains.
To some extent, companies are in the race to transform their business capabilities with highly automated business processes so that they can offer their customers new multi-industry services. The types of companies and organizations affected will include:
- Telcos
- Utilities, Electricity, Water, Gas
- Broadcasters, Media
- Financial Institutions
- Device Manufacturers
- Health Services
- Government Departments
- Pharmaceutical Companies
- Medical facilities
- Property managers
- Retailers
